Showing posts with label call center. Show all posts
Showing posts with label call center. Show all posts

Saturday, March 7, 2009

ENTRUSTING EVERY SECOND OF MY LIFE TO JESUS FORSAKEN


On Jan. 25, when our call center president announced that our team needed to reapply with our non-life business partner, whose account our team had been handling, I felt fear because of the uncertainty. We were nine in the team. Only eight slots were available. Whoever applied and eventually got rejected by the non-life company would be left with the call center but there would be no account to handle anymore. I held on to Jesus Forsaken and let him lead me through that uncertain time and the time of pain and bereavement that immediately followed when my partner, Tony, died.

This morning, I received formal notice from the non-life company that I was now hired together with six others. They were still choosing between the two other applicants. I felt relieved that I would not be losing my job, after all. But I felt bad for the two whose fate, with regard to their employment, was up to now still uncertain. I felt bad because I knew that somehow because I was accepted into the company, there was one less slot to fill. I felt helpless because it had to be one or the other colleague. There was nothing I could offer except prayers and good will.

PRAYER FOR MY TWO COLLEAGUES

A and C, I want you to know that I am lifting you up to God. He knows what is best for both of you. He alone knows what is going on deep inside your minds and hearts right now. I hope that you have left your fate in God's hands. You may not realize it right now but He has good plans for both of you and those plans will never be for naught. Just entrust everything to Him. Remember that when God asks you to close a door, it is because He wants you to open another. He only asks that you believe, that everything will be for the good of your souls. Please do not think that He does not shower favors upon you or that He is punishing you for things that you did or did not do. He allows things to happen for a purpose. Through prayer and if He wills it, you will understand everything that is happening and also those that do not happen in your life.

Use this opportunity to reconnect with Him, it is never too late while you are still alive to make of your life a constant prayer to Him. Be open to the promptings of the Holy Spirit in every moment in order to discern God's will for you in that particular moment.

I am at peace, now that I have lifted you up to God for He loves you much more than I could ever do. Be at peace, A and C and be secure in His love for you.

Your colleague,

Mae Ann

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I pray that I may learn to deal with people of different temperaments. May I be more patient and kind to them and offer them service borne out of genuine love for Jesus Forsaken.

Image by kuyura in photobucket

Wednesday, February 18, 2009

LOVING JESUS FORSAKEN IN MY WORK EXPERIENCE


Yesterday could have been the bleakest day of my life. The President of  our company called our Call Center Team to a meeting. At the call center, we handle four different accounts. One of the accounts is handled by our team.  Our company has been in the news lately. The parent company has decided to divest itself of its other businesses and concentrate on its non-life arm. Non-life includes fire, auto, travel and more. The President explained to us who were gathered in his office a situation that is unique only to the Philippine region. It is only here that the non-life company is owned by the company that is to be divested rather than owned by the company that would do the divesting. Its life insurance firms would be divested also but not before the life insurance firm has sold its Philippine non-life arm as per agreement between the two parties.

The Call Center Team braced ourselves for the worst. Finally the President dropped a bomb. Since the  Call Center will also be divested, we as part of it will no longer have an account to handle once the non-life arm is sold to the parent-company. We have to resign from the Call Center and reapply with the Philippine non-life arm.  Deadline for submission of our resumes and letters of intent will be this Wednesday, Jan. 28. The catch is this, only 8 positions are available. There are11 of us. Three of us will be left with the Call Center until they find something for these three to do.

If we pass the job interview and get hired by the non-life arm, we will start all over again. We will only be entitled to the benefits if we become regular employees and to leaves after a year from the date of hiring.

I have thought about how this event would affect my family. At first, there was a great deal of uncertainty and I was tempted to cry out and despair but I remembered Jesus Forsaken and lifted all my fears to Him and my soul was at peace once more. In the darkest of nights, I hold on to Jesus Forsaken and let Him guide me and my family until we see the break of dawn.

How I love Jesus Forsaken!

Original written on Jan. 25, 2009 5:44 a.m.